Few of our intranet site users experience problems accessing our site. The HTTP request freezes in the idle state, and then the browser throws an exception "This page cannot be displayed." We could not find a specific sample to reproduce this problem, but it is repeated periodically on different pages.
- These users are from another department, and they are located in different local networks where our web server is located.
- They use IE11 on the Windows 7 operating system.
- To fix this problem, we used various network monitoring tools (IE browser, fiddler, NetMon utility).
- From the capture files - we found that the Http request was captured in the "IE12 F12 Developer Tool (Network Tab)", but the request was not fixed in the Fiddler or NetMon utility.
Grab the files for reference:
Note. Previously, our users accessed our site using IE8 and Windows XP without any problems. Now their system has been upgraded to Windows7 and IE11, after which they encountered this problem.
We have the impression that this is a network problem, but after checking the network capture report, we are not sure. This may be a browser issue (IE11).
If someone else has encountered this problem and got a solution, let me know.
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