Why can't I reply to reviews on the PlayStore?

We have several Google application accounts associated with the developer console for our application.

Some of the accounts may respond to user reviews, and some after clicking "publish response" will receive an error line at the top of the browser window "An unexpected error occurred. Please try again later."

All of these accounts have full control, not just viewing statistics. How can I fix this so that everyone can respond to reviews. Everything

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3 answers

Make sure that two identical users are not connected at the same time. For the accounts you come across, try this, log out of all accounts and log in with that particular account and try to answer. That should work.

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So, last month Google made some updates to the dev console for the game, and now it works.

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I used a double comment ( "" ) and -> in the commentary to the review, and for some reason it did not allow me to post messages and give an error. Even after I logged in again, it still threw an error. I had to remove the above characters from my comment. Check if you have any strange characters in your comment and try to remove them. Hope this helps.

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Source: https://habr.com/ru/post/951786/


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