CRM 2011 OnPremise - Permissions for Notes / Annotations

Have a seemingly conflicting issue with notes / annotations for contacts / accounts.

These are permissions for the Note object for a specific user role:

enter image description here

Summary:

  • Individual creation
  • Organizational reading
  • Individual record
  • No to remove
  • BU Add
  • BU Add to
  • BU Assign
  • No to share

I go to the account screen and, as expected, I cannot change the user's note.

I go to the contact screen and I can change the user's note.

Is there any aspect of permissions that I am missing?

+6
source share
1 answer

What are the Add to privileges in this role for a contact and an account? Since you are trying to add annotation to the contact and account ...

Otherwise, saying: โ€œApplyโ€ priviliges for annotation goes hand in hand with โ€œAppend Toโ€ priviliges for the entity to which you want to add the annotation, for example, Contact or Account.

0
source

Source: https://habr.com/ru/post/919901/


All Articles