We are a division of a large corporation and are facing a BASIC issue with Google Maps and the geocoding API. The problem is that all 70 units of our corporation are located at the same IP address. As such, the customer service agent in India appears to come from the same IP address as the developer in Cleveland, Ohio, which seems to have the same IP address as the president of the Western Europe division . With over 130,000 employees, we regularly block for exceeding the IP speed limit.
In addition to people browsing websites that use Google maps with client-side geocoding requests, any department that tries to perform park geocoding or provides its own map display application will contribute to the same limit! We actually use our own Where To Buy service, which is publicly available (http://www.ridgid.com/Tools/Where-To-Buy/), to provide customers with information about local distributors.
As long as we don’t encounter an API limit (at least not yet, and when we do this, we can always buy a volume license), we are confronted with an IP speed limit and currently we have no workaround. We are already following the best practices in terms of caching geocoding results and reducing wasteful calls. Fortunately, this is not a problem for our customers, because they are not on the same IP address as the users of our corporation.
The question is, is there any way to get an exception from Google to our specific IP address to improve IP-based restrictions, given our setup? This is really a question for Google. Thanks for your help!
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