In SugarCRM, transferring account ownership to another user does not update contact property

Question

I use SugarCRM v6.x and found that when transferring ownership of an account to a new sales representative (field assign_user_id), contacts and other related child records are also not transferred.

• Is this the actual design choice by SugarCRM, and if so, what is the reason for this?

• Is there a recommended method for migrating accounts that also transfer ownership of related child accounts?

Answer 1

I would do it with logical hooks.

• Create the hooks.php logic in custom / modules / myModule /

  <?
  $hook_array = Array(); 
  $hook_array['after_save'] = Array(); 
  $hook_array['after_save'][] = Array(0, 'myName', 'custom/modules/myModule/logic_hooks/file.php','myClass', 'myMethod');   
  ?>
  

• Create a .php file in / custom / modules / myModule / logic _hooks /

  <?php
  class myClass{
      function myMethod(&$bean, $event, $arguments){
          // Do something with $bean (like load related contacts and update their assigned user
      }
  }
  ?>
  

. - ( SugarCRM 6.1).