Complaint Management System

Question

Hello everybody,

I was asked to develop a complaint / suggestion management system, I was wondering if anyone has an idea of ​​what functions should be there, if there is an already done system, I can look through its documentation to help make it great

thank

Answer 1

My company uses a web support service . It has a really nice interface and is really complete. One thing you should keep in mind is that you must implement really good printed CSS in order to get heavy copies of tickets in a good way . You will like your support team :)

Answer 2

google :

http://www.google.com/moderator/

Answer 3

SalesForce?

Answer 4

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Answer 5

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Answer 6

Zendesk. , .