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How to debug jQuery application remotely in client browser / OS / system?

I developed a web application (which uses jQuery) that works fine for me, but does not work for one of my users. I tried to replicate the problem corresponding to its browser / OS, but it is useless. The application works for me, but not for him. He tried with a lot of browsers: Chrome / Firefox / IE, but it doesn't work for anyone. The only key I have is that he says that all of his computers have a German version of Windows installed. I wonder how this could be the reason.

Is there any tool that can dump JavaScript / HTML errors and send it to me via email? Or any script / extension to help me remotely debug the problem? Help is appreciated.

BTW web application http://visualwebsiteoptimizer.com/ if it helps.

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3 answers

If he tries it in Chrome or Firefox, ask him to press Ctrl + Shift + J and this will trigger the Javascript Error Console. Then you can ask him to copy all your errors that may occur.

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Source: https://habr.com/ru/post/1727596/

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