I am working on a product that should be easy to use and easy to configure, competition to a large extent requires a long setup period, and in some cases comes to an individual solution for each client. One part of our application is now expanding based on customer requests, and it looks like we will need to make it very flexible so that each client can have a lot of control over how it behaves. The problem is that I do not want the system to be too customizable, as I believe that this complicates the learning process and work. I’m also worried that he is opening the door to someone, confusing something for himself, sort of giving them a gun, although I don’t actually point him at their foot for them.
Has anyone else encountered a similar dilemma in putting power in the hands of users? How did you solve it? and what was the result?
Robin source
share