I work in the web department of a large law firm and, among other things, am responsible for supporting the professional search of all our emails (more than 600 pieces per year).
Now I'm in a rut. Using a lot of pressure and manipulation, the person in control got a “direct art” of a couple of HTML emails working directly with a member of my team, and I caught the design at the last moment.
Her "projects" displayed background images behind the text of letters along with additional high-contrast images sitting behind the heading in the heading.
I ultimately gave the mandate to change the design, however, she insists on “her” design and casts doubt on all my considerations to simplify the look.
Basically, she questions my experience and asks to "prove" that her design is not user-friendly.
I have a meeting in a couple of hours, and I was wondering if anyone here could point me to resources that discuss these specific points:
Argument against background images located behind a copy of email. Images have about 10% opacity, which makes them incomprehensible and makes the design busy and ugly (my perspective).
An argument against high-contrast images behind the headlines.
HTML, Outlook 2007 .. , / .
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