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When buying an application with hosted content does not work when

I recently posted an in-app purchase app on the App Store. An in-app purchase contains hosted content. This purchase item has been fully tested with sandbox users and beta testers. But when we live, this item does not work. Payments for this purchase have been withdrawn, but the content is still blocked. I can get the selected product and its price in the App Store.

In addition, I’m curious that everything works fine with the help of the sandbox user, it works for all beta versions and internal testers, but it doesn’t work in the application downloaded from the App Store. It even works after switching back to the sandbox.

The approval in the application is approved, the content inside is valid, the application is ready for sale.

Are there any differences between the purchase configuration in the App Store build application and TestFlight / from Xcode one?

Thank you for your time.

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This is similar to a problem on Apple servers that started a few days ago. See this forum topic:

https://forums.developer.apple.com/thread/80546

It is reported that the Apple server team is now accessing it. Here is an Apple employee quote on this:

" Ops Engineering QA thei. , , , App Ops Engineering QA. ".

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Source: https://habr.com/ru/post/1679973/

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