I am trying to save an incoming sms log in Twilio. I also checked the API data https://support.twilio.com/hc/en-us/articles/223183588-Exporting-SMS-and-Call-Logson this page, but it loads the csv file, and also the data is encrypted (not readable).
This is the answer in the csv file "畯 摮 愭 楰 ⸰ 唬 䑓 㜊", in both cases using the API and using the admin control panel.
I do not understand the reason.
Please offer.

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