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Unable to Receive Incoming Mail with Mailgun

I am trying to configure incoming mail with mailgun. I want to receive email at support@mydomain.com. (modified for privacy)

  • All DNS Mailgun checks pass.
  • I have a route set up. Expression match_recipient("support@mydomain.com")and actionforward("me@gmail.com")
  • When I use the route testing tool, it matches my route correctly.

But when I send an email in real life to support@mydomain.com , I get a rejection notification. Error message:

Your message cannot be delivered to the following recipients: 

Recipient address: support@mydomain.com 
Reason: Remote SMTP server has rejected address 
Diagnostic code: smtp;550 5.7.1 Relaying denied 
Remote system: dns;mxb.mailgun.org (TCP|17.172.80.96|58312|52.5.239.85|25) (ak47 ESMTP ready)

What step am I missing here?

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Source: https://habr.com/ru/post/1664624/

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