Ahhh, yes - an autopsy report; you must love those! First you need to understand where this error came from.
Inside the terminal there is something like 5 pressure points. The purpose of this is to be able to find out if someone is trying to open a terminal before installing a skimmer or other dishonest device that could compromise security. If any of these pressure points is turned off, the terminal enters the “Tamper” state to alert the next user that there might be something wrong. This is not only a good feature (there were merchants who were burned if they did not have it in the past), but they are necessary to comply with PCI.
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