How can I export user reviews from Android Play

Question

I would like to export the full text and detailed user information on Google Play . The export button on the statistics page allows you to export the device and rating, but does not export text.

I would like to be able to search for text for things like "doesn't install" or text that indicates the lack of basic application functionality, so that I can blacklist these devices or work on fixing them in future versions ...

Answer 1

You can export ratings and reviews from the Developer Console and analyze trends in bulk to better understand user reviews. Reports are generated daily, accumulated in monthly CSV files and stored in a Google Cloud Storage bucket.

Field | Format
Reviewer Language | String - ISO 639-1 two letter abbreviation
Device | String
Overview Add date and time | ISO_8601 including time, time zone UTC
Star Rating | int32 (between 1 and 5)
Review Title | Line, on the local reviewer (removal of new lines)
Review text | String, in peer-reviewed local language (delete lines)

Link: https://support.google.com/googleplay/android-developer/answer/138230#export_ratings_and_reviews

Answer 2

I know that these issues are two years old, and this option may not have been available at the time of the request, but if you want to export ratings / reviews, there is an option in the LookPlace Developer Console to upload ratings / reviews to CSV. It is located in the upper right corner of the page, directly under the heading.

Answer 3

There are several ways to view the Play Store and App Store reviews. check the links below

Direct Support (Google):
https://support.google.com/googleplay/android-developer/answer/6135870

Third Party Support:
https://www.quora.com/How-can-I-get-all-reviews-of-an-app-on-Google-Play-Store-Is-there-any-API