Failed to connect Samsung Galaxy Tab2 GT-P3100 to PC

Question

I can’t connect my Samsung galaxy tab 2(GT-P3100) to my computer since I am an android developer and want to test the application.

The error message is displayed:

Device Driver software was not successfully installed.

Samsung Mobile MTP Device failed.

Thanks in advance.

Answer 1

I followed the Exact steps from the link:

• Samsung mobile MTP Device cannot be installed

• Stackoverflow tutorial

Here are the steps: for Windows specific instructions :

• Make sure the phone is not connected to the PC.

• Remove KIES from the PC. After that, restart your computer and reinstall KIES. Just for big measure ... open KIES, go to Tools | Troubleshoot connection error Tools | Troubleshoot connection error . Follow the instructions and wait for the troubleshooting process to complete.

• Reboot the phone (or turn it off, then on the phone again). Do not connect it to your PC just yet.

• After rebooting, go to your phone number, enter *#7284# . A configuration window will appear. In this window of the USB section, if the PDA is used by default, tap MODEM, then return to the PDA (if it is MODEM first, change it to PDA), then press the "Back" button to exit. Most importantly, he must install the PDA when exiting.

• Disable USB debugging on your phone.

• (Not necessary). Set the phone screen timeout for a long time. (minimum 1-2 minutes - recommended from 5 minutes to 30 minutes) found in settings | Display. You can change this later.

• Connect the phone to the computer using the USB cable and let Windows load the drivers ... and wait for the drivers to reinstall.

• After reinstalling, disconnect the phone from USB. Turn off USB debugging in the settings of your phone and reconnect the phone - you will see that Windows is loading a different set of drivers for your phone. Wait until it is complete. (This step is a precautionary measure to ensure that all necessary drivers identify your phone)

• When finished, disconnect the phone and disable USB debugging ... This is necessary for the MTP to initialize. Alternatively, press the phone’s home key until your desktop is displayed. Only after all this, reconnect the phone to the PC.

• Check and verify if MTP is working using Windows Explorer. If this happens, you will see your USB drive and SDCard on your phone.

Hope this helps you.

Answer 2

First download the driver from: Samsung driver ...

Then if you run into a problem .. update your question ...

Answer 3

I had the same problem, so I made an abridged version of the Swapnil instructions, and it worked ...

I untied my device, reinstalled Kies, rebooted my device and canceled usb debugging debugging. Then I plugged it in and successfully installed the drivers. At this point, I rechecked USB debugging, and now everything works as expected!

Answer 4

Please try this.

Goto settings → Developer options → USB debugging and check it.

It probably should work.