IE8 mail body goes blank after submitting a form

Question

Ok, here is our setup:

A simple form is submitted via AJAX using Prototype 1.7 to an Apache server captured by ColdFusion. (We noticed similar errors on pages that represent these forms in the usual way, but these pages are much less used.)

Some of our customers report an error. Looking through the logs and conducting real-time testing from your computer, Firebug Light reports that the request is sent with the message data.

However, on the server side, mail data is not available in raw logs or the ColdFusion FORM object or in GetHttpRequestData ().

This issue was isolated from IE only when Chrome Frame started and is intermittent.

We cannot reproduce this error with our IE8 installations on our machines or on our machines running Firefox or Chrome.

Any thoughts on this extremely complex tracking bug?

Answer 1

Do you have an HTTP proxy? We had problems in the past, I can’t remember the details, but I know that this has something to do with using AJAX for POST. The proxy server has been configured so that some combination of headers will make it incorrect. Take a look at the HTTP headers coming from the browser, comparing the one that works and the one that doesn't.