Took me a little to figure it out. The problem is that you are in sandbox mode, but you cannot disconnect it.
When you add a Facebook user to your application (as a tester, developer, administrator, etc.), they initially receive the status of "Pending". Although the user has this pending status, they can view your Facebook application, but cannot grant him privileges.
To remove the waiting status, you need the person to whom you have granted this role to log in to your account. In your notifications, you will see that they have been given the role of the Facebook application. Then the user must click on this notification and accept it. Once it is accepted, the user is no longer waiting and can accept requests for obtaining Facebook privileges from the application.
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