The migration task is stuck. How to cancel

Question

Now I'm trying to transfer the analysis parses to the mongo lab. My migration is stuck in a snapshot copy. Clicking migration stop does not work. What are we doing? I looked at the developer tools in chrome. GET status looks like

curl 'https://parse.com/apps/appname/migrations' -X GET -H '_parse_session=XXXX' -H 'Origin: https://dashboard.parse.com' -H 'Accept-Encoding: gzip, deflate' -H 'X-CSRF-Token: YYYY' --compressed 

Now I tried to run it using

 -X DELETE. 

But it does not work. Any idea how we can restart it?

Answer 1

It seems that you can directly parse the parsing to get help on your specific migration using the job id:

https://github.com/ParsePlatform/parse-server/issues/42

We discussed this here and mainly to solve migration issues, we need you to report the parse.com/help error. This allows each of you to receive individual support, from a team that can escalate problems, and so that we can ask for specific information that will help us deal with your problem. We reveal the "job id" for migration in the user interface, and this is what you should provide if you have a problem.

We continue to close this problem. For migration-related issues or non-parsing questions, please visit https://parse.com/help and find the error icon / "Is something wrong?" to start the flow of error messages.