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Google Play can't sell apps

I created the game using the Unity engine. It works great. I want to upload it to Google Play, I'm new to the Google Play Developer Console and all this stuff on Google Play. I managed to download .apk and fill in all the necessary information. Now it is in beta testing. The game will be pay. And this is where my problem is. When I (or other testers) try to buy a game, an error appears. If I try to buy the game through a PC or phone, the error is this:

An error occurred while getting the status of your purchase.

As far as I understand, this is caused by my Google Wallet. I uploaded the payment options in Google Wallet and the payment method (bank transfer (I'm from Ukraine)) in Google Wallet, my address and business address. I searched the entire network to find similar problems and solutions for them, but could not find. Please, help.

Oh, and I recently found out that there is also a Google Wallet Merchant for digital goods. Do I need to sell this application? Because it is not supported in Ukraine.

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3 answers

It looks like you entered erroneous information. Otherwise, try contacting support, I'm sure that they have already encountered similar problems.

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Try clearing the cache / data in the Play Store app (Settings → Applications → Google Play Store) or cache / cookies in your browser. Alternatively, you can check out the Google Wallet Help Center for more troubleshooting help.

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Go to Google Payment ---> you will have updated the mode of multiple payments, and your main card or payment may be blocked or expired, change it to a new payment card or mode added

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Source: https://habr.com/ru/post/1206591/

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