Getting an internal server error while trying to access my site

Question

I get this error.

Internal Server Error

The server detected an internal error or an incorrect configuration and your request failed.

Contact the server administrator, [e-mail] and let them know when the error occurred, and anything else that could lead to the error.

Additional information about this error may be available if a server error occurs.

Also, in the internal error error, 500 internal servers are trying to use ErrorDocument to process the request.

Apache / 2.2.20 (Unix) mod_ssl / 2.2.20 OpenSSL / 0.9.8e-fips-rhel5 mod_bwlimited / 1.4 mod_fcgid / 2.3.6 Server at www.crimsonbux.com Port 80

Can someone please let me know how I can solve this?

Answer 1

Error 500 often occurs due to a permission issue. Check out the guide below on setting the correct permissions with Cyberduck (you'll want to learn permissions for your specific FTP client):

http://webmaster.iu.edu/chmod/chmod_mac.shtml

In addition, you can check the error log and get more information about what causes the error. If you have a gui admin provided by your host, this would be a good place to check. Here is an example video for cPanel (you will need to check with your host how to access this report in your specific admin interface):

http://www.youtube.com/watch?v=pzO1UNHZjZo

It looks like your host (bigrock.in) provides cPanel and Linux hosting, so the above video should be useful. If not, consider contacting your host by sending a support ticket here:

http://support.bigrock.com/index.php?/Tickets/Submit

Answer 2

I also get 500 internal server errors. My problem

Try checking the server error. In my case, I used

cd /var/log 

Then I used sudo cat apache2/access.log (I could not cd to the apache2 directory directly, so this is a workaround)

try sudo cat apache2/error.log if this helps.